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Shipping policy

FOR CLOTHING ORDERS:

Estimated shipping delivery times:

USA: 3-10 business days after order is fulfilled. 

Canada: 5-12 business days after order is fulfilled.

World: 10-30 business days after order is fulfilled.

Your order is custom printed on demand and is subject to supplier and carrier scheduling. The current fulfillment times are 4–9 business days for these products. According to the supplier, this is a temporary issue

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

FOR STITCH MARKERS AND JEWELRY ORDERS

When items are marked as made-to-order, please allow 10-14 business days for processing time before I can get it shipped out. For items that aren’t made-to-order you can expect your package to ship within 1-7 business days. I ship USPS and provide tracking as soon as your order is marked as shipped. Once the item is dropped off at USPS, it's out of my hands. You can purchase insurance for your package, simply reach out to me at hello@ashleighwempe.com. If your item is lost or late it's best for you to reach out to your local USPS and have them look up your item for you (they will be able to provide a more clear answer than I will).

Items that are shipped within the US ship for free and typically arrive within 2-5 business days once shipped. Items shipped to Alaska, Hawaii or Internationally ship for a flat rate of $15. Please note that items shipping to Australia take some time. If there are any delays in shipping due to COVID it can take upwards 6-12 weeks so please be aware of this when purchasing.

I cannot offer refunds or exchanges if your item arrives late.