You’ve reached Ashleigh. I don’t have a call center, a robot, or a corporate 'support ticket' system. It’s just me, Ashleigh, usually with a pair of needles in my hand and a toddler (or a yarn-seeking cat) nearby.
I check my messages once a day (usually while my coffee is in the microwave for the third time). I’ll get back to you within 24–48 hours. If it’s a weekend, I’m likely off-grid and 'un-adulting'—I’ll see you on Monday!